Privacy Policy

THIRTY4 respects your privacy. We want to be sure you are well informed and comfortable with how we handle your information. THIRTY4 offers mapping, GPS navigation and business based services to users of the FOUR Platform (for more information visit four.io) and/or users of our mobile applications (QNAV, FOUR WORK, FOUR FORMS, FOUR CONTENT, FOUR JOURNEY and others collectively referred to as the “services").

This Privacy Policy encompasses the following:

Information that is being collected

THIRTY4 does not allow its users to operate the services without first going through the registration process for creating a user account. During this process we request your name and email address. THIRTY4 will link all of your information with your account and a generated unique identifier in accordance with this privacy policy statement.

The categories of information collected by THIRTY4 and the FOUR Platform will include some or all of the following, depending on which services are being utilised by your business:

For all of THIRTY4’s services, information required when registering a username, such as your name and email address will be collected. Bear in mind that false, incorrect, or out-dated information may impair the ability of THIRTY4 to provide you with the services and to contact you when necessary.

If your business uses the FOUR JOURNEY application, THIRTY4 will also collect detailed location, vehicle and route information, for example in the form of GPS signals and other information sent by the device on which the application being used. THIRTY4 uses this information to create a detailed history of the journeys made by the users while operating the application.

Please note that when you first install an application on a mobile device, THIRTY4 will set up an account associated with that mobile device (the ‘account’). THIRTY4 will collect and use your information, in accordance with this privacy policy, whenever you activate the application on that mobile device. In order to access certain features of the services (for example, map/trip editing):

How your information is used

The express purpose of using our customer's information is to operate the service and enhance it where possible. To provide you with the services, THIRTY4 may:

Your unique username and email address collected during the registration process will be used for two purposes: providing access to your user account and keeping you informed of new services, releases, upcoming events and changes to this privacy policy statement.

Your usage details such as time, frequency, duration and pattern of use, features used and the amount of storage used will be recorded in order to enhance your experience with the THIRTY4 apps and to help us provide you with the best possible service.

Rights and options available to users of the FOUR platform

As users of the FOUR platform and other services, you have the right to know what personal data we hold about you. You also have the right to have incomplete, incorrect, unnecessary or outdated personal data deleted or updated. In some cases, especially if you wish us to delete or stop processing your personal data, this may also mean that we may not be able to continue to provide the services to you.

Changes to this policy

THIRTY4 will amend this policy from time to time. Please note that any modifications to this policy can be made at any time, and will be implemented immediately. An updated version of the terms of use will always be available for you to review online at https://policies.four.io/privacy. Checking the privacy policy periodically will keep you apprised of any and all modifications made.

Contacting us

THIRTY4 welcomes your comments regarding this privacy policy. If you have any questions about the statement and would like further information, please contact us by any of the following means during business hours (Monday to Friday).

THIRTY4
38 Gawler Place,
Adelaide, SA 5000,
AUSTRALIA

Call: 1300 12 34 34

E-mail: support at four.io